Privacy Practices

Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Information

Your personal information supports these key functions:

• Service Provision in Lanark:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also facilitate the collection and return of vehicles, along with the processing of payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Sending booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of modifications to our services or policies.
• Marketing Permissions and Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website usage to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Regulatory Compliance in Lanark:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Partners: We collaborate with third-party providers, including payment processors and IT support teams, to deliver our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties.

4. Data Protection

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes using encryption, establishing access controls, maintaining secure servers, and conducting regular security assessments. However, it is important to recognize that no method of internet transmission or electronic data storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for the duration needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting standards. The length of retention may differ based on the nature of the information and the specific context of its processing.

6. Your Rights in Lanark

Your rights under UK data protection law:

• Accessing Your Information: Request access to your personal information records.

Contact us using the details below to exercise your rights.

7. Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly through your browser settings. This allows you to control how your information is collected and used while visiting our site.

Policy Modifications

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be documented on this page, accompanied by a new "Last Updated" date. We recommend that you periodically check this policy to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: