Lanark Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Use of Your Information

Your personal information serves these key purposes:

• Service Fulfillment and Agreement Compliance:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also oversee the procedures for collecting and returning vehicles, alongside the processing of payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Interests):
  • We will send booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and performance. Conducting research to improve our vehicle selection and service offerings.
• Regulatory Compliance in Lanark:
  • Meeting legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information

• Car Hire Partners: We collaborate with third-party companies, including payment processors and IT support services, to deliver our offerings. These partners are contractually bound to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We employ suitable technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes the use of encryption, access restrictions, secure servers, and routine security evaluations. However, please be aware that no electronic transmission or storage method can guarantee complete security.

Data Retention Policy

We retain personal information only for the duration required to achieve the specific purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The length of time we keep data varies based on the type of information and its processing context.

Your Rights in Lanark

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, evaluate site traffic, and tailor content to your preferences. You can adjust your cookie settings directly within your browser to manage your preferences effectively.

Policy Revisions

This Privacy Policy may be revised from time to time to align with changes in our operations or legal obligations. Any updates will be clearly displayed on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how your information is handled.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.